A Caring

Account Deletion

We're sad to see you go. If you're experiencing any issues or have feedback, please let us know — we're always striving to improve.

How to Delete Your Account

Follow the steps below to permanently delete your ACN Cares account from within the app or on the web.

  1. 1

    Login to Your Account

    Ensure you are signed in to the account you wish to delete.

  2. 2

    Navigate to Settings

    Click your profile icon or name (typically in the top right), then select “Settings” or “Account Settings” from the dropdown.

  3. 3

    Find the “Delete Account” Option

    Click the header with your name, then locate the “Delete Account” or “Deactivate Account” option.

  4. 4

    Confirm Your Decision

    You may be asked to provide a reason for leaving. Enter your password to confirm your identity and keep your account secure.

  5. 5

    Finalize Account Deletion

    Click “Confirm” or “Delete My Account” to complete the request.

Please note: once you delete your account, all your data will be permanently removed and cannot be recovered.

Need Help Deleting Your Account?

If you can't access your account or would prefer that we handle the deletion for you, contact us and we'll take care of it.